Terms of Service

Last updated: April 7, 2026

1. Acceptance of Terms

By accessing and using Lumina Learning ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Lumina Learning provides online educational courses, learning materials, and related services. We reserve the right to modify, suspend, or discontinue any part of the service at any time.

3. User Accounts

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • You must be at least 18 years old to use this service
  • You may not share your account with others
  • You must notify us immediately of any unauthorized access

4. Payments and Refunds

All payments are processed securely through our payment partners (PayPal, PayFast, Yoco). By making a purchase, you agree to the pricing and payment terms displayed at checkout.

Refund Policy: We offer a 30-day money-back guarantee for all courses. If you're not satisfied, contact us within 30 days for a full refund.

5. Intellectual Property

All content on the Platform, including videos, text, graphics, and code, is the property of Lumina Learning or our licensors. You may not reproduce, distribute, or create derivative works without our express permission.

Certificates issued upon course completion are for personal use only and may not be altered or misrepresented.

6. Prohibited Conduct

Users may not:

  • Share course materials with non-enrolled users
  • Use the platform for illegal purposes
  • Harass or discriminate against other users
  • Attempt to circumvent security measures
  • Upload malicious content or viruses

7. Limitation of Liability

Lumina Learning shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the specific course in question.

8. Governing Law

These terms shall be governed by the laws of South Africa. Any disputes shall be resolved in the courts of Cape Town, South Africa.

9. Contact Information

For questions about these Terms, please contact us at:

Email: legal@lumina.co.za
Address: 123 Learning Street, Cape Town, 8001, South Africa